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Alienware System Overheats or Shuts Down What you need to know about Over-heating Troubleshooting Byproduct This report provides information about overheating and system shutdowns, which may occur because of dust accumulation, out of date BIOS, or improper usage environment.  Alienware support phone number. 1. Everything you Will Need to know about Over-heating The machine can become hot to the touch during usage when Applying for longer than 10-15 minutes. Streaming online video.  Alienware helpline support phone number. Watching or Socialize with Flash Content. Playing Video Gaming or Games. Using close a heat source or in a hot environment. What symptoms can I experience if my machine is overheating? Random Shut Downs System Freezing Random Reboots System frees up Tracking your Alienware System temperatures For Tracking and Anxiety Your Alienware System, we recommend you to use Dell Support Assist.  Alienware technical support ph...